MSP Business Document Management – advice for partners

Our Business Document Management process ensures the consistent development, implementation and review of multi-agency business documents, policies and procedures, and other resources relating to safeguarding and promoting the welfare of children, young people, adults and families; taking into account revised local and national guidance, legislation and feedback from practitioners.

As part of our continuous improvement process it is important to have:

• a process for the development and management of policies and business documents including:
  • assessing the need for new or additional guidance
  • timely review of existing policies
• clear direction across the partnerships regarding where documents are published.

Any new multi-agency policy being developed on behalf of the Partnership will be assigned to the most appropriate subgroup, task & finish group or partner as the lead for the development and approval process, allowing for additional specialist input as and when required. Such assignment will come with a SMART outcome and clear time frame.

Every policy and business document published by the Partnership will have an ‘owner’ and a review date. Policies will be scheduled for review on a timely basis, ensuring refreshed documents are available for publication.

Publication Protocol
Clear guidelines have been agreed regarding the place of publication of a document – this is a particular issue between the MSP website, the MCC website and the Help & Support Manchester website.

Partner agencies should take responsibility for the publication and review of single agency policies and should provide the Partnership (via the Business Unit) with a link to enable the policy to be signposted to from the MSP website. It is good practice that a document is only published in one place and by its owner; and signposted to by other parties. If the Partnership feels that a single agency policy warrants publication on the MSP website, then such a policy should be clearly labelled as the responsibility of the single agency and that agency must take responsibility for providing the MSP with any updates.

MSP Branding 
Partners and Business Unit colleagues should adhere to the MSP Branding guidelines (as approved by the Partnership) and should not use the MSP logo without agreement.

Downloads on this page:

MSP Business documents are currently under review – please contact the Business Unit for further information